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McAfee's ePO agent is a Windows application that communicates with the UNH IT ePO servers at regular intervals to automatically deploy to your computer the latest approved version of McAfee VirsuScan, as well as definition files (DATs), scan engine, extraDATs, hot fixes, policy updates and patches.

When the ePO agent is installed, McAfee VirusScan and any missing updates, patches, scanning engines, and/or virus definitions will automatically install during the next policy enforcement session. Upgrades or updates are transparent to the user, and the update should not affect your work.

As part of the University of New Hampshire security initiative, UNH IT provides the McAfee ePolicy Orchestrator agent free of charge to students, facutly and staff.

The McAfee ePO agent is available for the following Windows platforms:

• Windows 2000
• Windows XP
• Windows Vista
• Windows Server 2000, 2003, 2008

Installing McAfee ePO Agent:

There are separate installers for UNH faculty and staff, and UNH students. Click the appropriate McAfee ePO Agent installer and save to your desktop.

UNH Fac/Staff ePO Installer

UNH Student ePO Installer

If you are using Windows XP, Windows 2000, or Windows Server -

• After downloading the Installer, find the ePO McAfee Agent installer icon, and double click to install.

If you are running Windows Vista -

• Right click the installer icon and choose "Run as administrator."
    If you are not the administrator of your computer, you will need to contact the person who has administrative rights to perform the install.
  
  
• If prompted, 'allow' the installation.

If you have trouble installing the ePO Agent, contact the UNH IT Help Desk for assistance at 862-4242.

IMPORTANT NOTE:

Once you leave the University, you no longer are licensed to use McAfee products provided by the University. Please follow the instructions for Uninstalling McAfee ePO Agent.

Simply uninstalling McAfee VirusScan will not remove the software since the ePO Agent will reinstall it and continue to update your McAfee software. Therefore you must remove the ePO Agent as well as the VirusScan software.

Uninstalling McAfee ePO Agent

Windows XP, Windows 2000, or Windows Server -

• Open a command prompt by clicking 'Start', click 'Run', then typing cmd and pressing enter.
• Type the following to trigger the uninstall of McAfee Agent from your machine (please preserve the quotation marks):
  
    "c:\program files\mcafee\common framework\frminst" /remove=agent
  

If this does not work you may have an older version of the software on your machine and should enter this command at the command prompt (please preserve the quotation marks):

            "c:\program files\network associates\common framework\frminst" /remove=agent

Windows Vista -

• Click the Start button, type cmd in the search area but do not press enter.
• Right click on the icon and choose "run as administrator."
• Once inside the command prompt, type the following to trigger the uninstall of McAfee Agent from your machine (please preserve the quotation marks):

    "c:\program files\mcafee\common framework\frminst" /remove=agent
  

If you have trouble installing or uninstalling McAfee ePO Agent, please contact the UNH IT Help Desk at 603-862-4242.

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